Artificial intelligence technologies and compassion in healthcare: A systematic scoping review

January 1, 2025

Frontiers in Psychology: E Morrow, T Zidaru, F Ross, C Mason, KD Patel, M Ream, R Stockley

  • This scoping review offers thoughtful perspective about how the emergence AI technologies in healthcare and the prioritization of compassion can coexist.
  • The authors synthesis of the data culminates in a framework that proposes that compassion can be considered as a human-AI system of intelligent caring comprising six elements: (1) awareness of suffering; (2) understanding the suffering; (3) connecting with the suffering; (4) making a judgment about the suffering; (5) responding with an intention to alleviate the suffering; (6) attention to the effect and outcomes of the response.

Applying and implementing human-AI integrated models into our complex healthcare system will require clinical research, novel educational content, and patience.